Privacy Policy

This Privacy Policy of Tach Luxure, doing business as tachluxure.co.za (referred to as “Tach Luxure,” “we,” “us,” or “our”), describes the types of information we may collect when you visit our website tachluxure.co.za and its mobile applications (collectively the “Sites”). We understand how important it is to keep your personal
information confidential. We value the information you provide us and want you to be confident that we are committed to protecting your privacy. Our commitment to protecting your privacy is outlined in the policies below.

This Privacy Policy addresses the nature, purpose, use, and sharing of any information collected via our Sites. The information you provide on our Sites will be used only as outlined in this Privacy Policy. Except as outlined herein, the submission and collection of personally identifiable information (defined below) is strictly voluntary. By using or visiting any Site, you acknowledge your agreement with this Privacy Policy and the Terms of Use related to that site or application. If you do not want to grant permission to use your information as outlined in this Privacy policy, please do not provide it and elect not to visit our Sites. However, notproviding certain information may result in our inability to provide you with theinformation or services you desireInformation Collected

The two types of information we collect are personally identifiable information and
website use information.
Website use information is anonymous information that cannot be used to identify
you. We use this information to track navigation through our Sites, which pages are
viewed most often, what other websites are visited and similar data. We also use the
information to develop and deliver marketing strategy, to notify you of ads,
promotions and to offer products and services to you.


Personally identifiable information is sensitive information that can be used to identify
you. Personally identifiable information includes, among other information, your full
name, e-mail address, physical mailing address, and telephone number. Some of the
features on our online Sites require that you provide us information about yourself
such as when you elect to purchase a product from us, register as a member for an
account or choose to fill out a form on our online Sites. You can review and update
any personally identifiable information you have voluntarily elected to provide to us
prior to submitting the information.


We will never request your password, user name, or other personally identifiable
information through e-mail. This practice, called “phishing,” is oftentimes a scam
designed to steal your personal information. If you receive an e-mail message that
looks like it is from us asking for your personal information, please do not respond.
Use of Personally Identifiable Information You Choose to Provide
If you choose to provide us with personally identifiable information, we will use that
information to enhance your experience in the following ways:


 Complete your request to sign up to receive information via e-mail on any of our
online Sites.
 Complete your request to register as a member of any of our online Sites you select.
 Complete your request to register to use any of our online tools you select at any
one of our online Sites.
 Customize your shopping experience.
 Providing us with your personally identifiable information, it allows us and our
subsidiaries, affiliates, sister and parent corporations and independently owned and
operated retail furniture stores to:
 Notify you of advertisements and promotions related to retail furniture store using the
Internet, e-mail and mail.
 Communicate great values and featured items to you.
 Comply with valid legal procedures, requirements, regulations, and statutes.
 Share your personally identifiable information with third party vendors but only to the
extent required to help us perform any of the aforementioned functions.
Children


Our online Sites are general audience sites. We do not permit anyone who tells us
they are under the age of 13 to register online with us. We also do not collect
information from anyone that tells us they are under the age of 13. Children under
the age of 13 should always ask their parents or guardians for permission before
providing any contact information to anyone online. We urge parents and guardians
to participate in their children’s online activities and use parental controls or other
web filtering technology to supervise children’s access to the Internet.


Automatically Collected Information
We save information based on your interaction with our online Sites. This allows us
to process your inquiries more efficiently, notify you of advertisements, promotions
and to offer products and services to you and ultimately, provide you with enhanced
customer service. This information includes, but is not limited to, your Internet
Protocol address (the address automatically assigned to your computer every time
you establish a connection to the Internet), the name of any referring websites, as
well as your navigation and activity on our websites. By tracking this type of
information, we may be able to modify our content and product displays to enhance
your experience while visiting our online Sites.


This information is only used to help us make our Sites more useful to you and to
notify you of ads, promotions and to offer products and services to you. Except for
authorized law enforcement investigations, no attempts are made to identify
individual users or their usage habits. Raw data logs are retained temporarily as
required for security and site management purposes only.
Information Collected for Tracking Purposes (Cookies)
Like many websites, our Sites do not currently respond to “do not track signals” or
other mechanisms that consumers may utilize on their web browsing device to limit
the collection of certain information about a consumer’s activities over time and
across various websites or online services. As with most websites, we use “cookies”
to obtain information when your web browser accesses our online Site. “Cookies” are
small amounts of data that are stored on your computer and find their way to your
browser via a web server. They flag information about your activity on our online
Sites. This information helps us to improve our Sites and to make them friendlier and
easier to use. We are then able to “recognize” you and personalize your experience
with our Sites. You may “turn off” cookies by following steps outlined in the “Help”
portion of the toolbar on most browsers; however, cookies allow you to take
advantage of some of our Sites’ best features, so we recommend that you leave
them turned on.


We may use trusted third party service providers to serve advertisements on our
behalf using the Internet. This form of marketing, called “retargeting,” enhances the
web surfing experience and allows us to better notify you of our advertisements and
promotions, and offer products and services to you. These companies may use
technologies to measure the effectiveness of advertisements and use information
about your visits to our online Sites and other websites so that we can provide a
better experience for you. The third party service providers may collect anonymous
information about your visits to our online Sites and your interaction with our online
Sites. This anonymous information is collected through the use of a pixel tag and/or
cookie. No personally identifiable information is collected or used in this process. Our
third party service providers do not learn the name, telephone number, postal
address, e-mail address, or any other personally identifiable information about you in
connection with the aforementioned retargeting process.
Sharing Information


We may share aggregated general information collected by our Sites with our
subsidiaries, affiliates, sister or parent corporations independently owned and
operated retail furniture stores or with our third party service providers. Aggregated
data does not contain any personally identifiable information that could be used to
contact or identify you. We only share personally identifiable information in one or
more of the following limited circumstances:
 We have your consent.
 We may provide such information to respected third party service providers to the
extent necessary for them to assist and support us as we attempt to better provide
enhanced products and services to you and to complete your requests to receive
information from us via email, use our online tools or register as a member on any of
our online Sites. When this is done, it is subject to agreements or other specific
direction given to the service provider that requires them to process such information
only in accordance with our instructions, in compliance with this Privacy Policy, and
with appropriate confidentiality and security measures in place. We have no control
over, and bear no responsibility for the privacy policies and/or content of any
websites or advertisers linked to or on any of our Sites or cookies these websites
may deposit on your computer.
 We may provide such information to our subsidiaries, affiliates, sister or parent
corporations or with independently owned and operated retail furniture stores who
may use this information to notify you of advertisement, promotions and to offer
products and services to you using the Internet, e-mail and mail.
 When required by law or where we have a good faith belief that such action is
necessary to comply with a current judicial proceeding, a criminal investigation, a
court order, or legal process served on our company in direct relation to you. We
may also share your personally identifiable information if we believe it is necessary in
order to investigate, prevent, or take action regarding illegal activities, suspected
fraud, situations involving potential threats to the physical safety of any person,
violations of the Terms of Use of our Sites and services, or as otherwise required by
law.
 If you have established an account with us, we may share the information submitted
under your account among any or all of our subsidiaries, affiliates, sister or parent
corporations, independently owned and operated retail furniture stores or with our
trusted third party service providers working on our behalf in order to provide you
with a seamless experience and to improve the quality of our services. We will not
disclose your account information to other people or non-affiliated companies, except
in limited circumstances described in this Privacy Policy or with your consent.
 In the event that another company acquires all or substantially all of the assets
related to our business, we reserve the right to include any or all stored personally
identifiable information among the assets transferred to the acquiring company.
 We may store and process personally identifiable information collected on our Site.
By using our Sites and services, you consent to the transfer of your information
among these facilities, including those located outside your country.
We currently DO NOT share your personally identifiable information with any other
companies or organizations that would present you with offers or promotions that are
not directly related to us or our subsidiary, affiliate, sister or parent companies, or
one of the independently owned and operated retail furniture stores.
Security
We take appropriate security measures to protect against unauthorized access to or
unauthorized alteration, disclosure, or destruction of the data you provide to us. Our
servers are protected by firewalls and are physically located in secure data facilities
to further increase security. While no computer or facility is 100% safe from outside
attacks, we believe that the steps we have taken to protect your personally
identifiable information dramatically reduce the likelihood of security problems to a
level appropriate for the type of data involved.
Opt-Out of Services
At any time you may opt-out of our services. You are free to delete all cookies on
your browser, or have your browser notify you when a cookie is set—simply check
your browser settings. By deleting your cookies you will disable our ability, or that of
our third party partners, to deliver advertisements that are targeted to your interests.
You will have to clear your cookies each time you visit our online Sites to ensure that
you are not receiving retargeted advertisements.
You may also receive e-mail messages from us. If you no longer wish to receive
these communications, let us know by following the opt-out directions on any of the
e-mail messages you have received from us. Please note that if you wish to opt-out
of receiving e-mails from independently owned and operated retail furniture stores
you will need to contact them directly to communicate your contact preferences.
Additionally, we may display interest-based ads to you on third-party networking
service platforms, such as Facebook or Twitter, through tools offered by third-party
service. These tools allow us to personalize our advertising based on your previous
shopping experiences with us. We do not share any of your personal information,
including contact details and shopping history, directly with the third-party networking
service. The tool that we use enables us to convert your email address to a unique
number that is later matched to a unique number generated by the third-party
networking service from its user information database. You may opt-out of receiving
interest-based ads from us by emailing us at admin@tachluxure.co.za  with
the subject line “Social Network Opt-Out”.


Privacy Policy Changes
As we continue to improve the services, products, and features we provide, this
Privacy Policy is subject to change. This Privacy Policy is subject to change without
direct notice to you. We may change our Privacy Policy at any time by posting a new
version of it on our online Sites. Therefore you should review this Privacy Policy
each time you visit our Sites. The dates provided below will inform you as to when
the most recent material updates to this Privacy Policy occurred and the date on
which the updated Privacy Policy became effective.
Date of Last Update: May 2024
Date Updated Policy Became Effective: January 1, 2024.
Concerns About Privacy
If you have any questions or comments about this privacy policy, please contact us:


 Email: sales@tachluxure.co.za
 Phone: 063 577 1063 / 063 177 0332
 Address: 3 Caxton Street, Tower Hive Unit 303, Industial West, Johannesbur